Submit a Bylaw Complaint | Regional District of Fraser-Fort George

If you think that a bylaw may have been violated, please consider discussing it directly with that person first. Sometimes people do not know about the regulations or the impact their actions may have on others. We encourage you to talk to the person and allow them a chance to correct their behaviour. If you feel that the discussion was not productive, you can submit a complaint using the printable bylaw enforcement form below. Complaints can be made by anyone within the Electoral Area where the bylaw violation occurred. Paper forms can be delivered or mailed to the Regional District office. Please make sure your envelopes are marked:

Attn: Bylaw Enforcement
Regional District of Fraser-Fort George
155 George Street
Prince George, BC V2L 1P8

Bylaw Complaint Form - Download [PDF/150KB]

If you are unable to use the above forms because of an accessibility issue, you may be able to submit a verbal complaint with the Bylaw Enforcement Officer.

The Bylaw Enforcement Complaint Process

The Regional District does not actively look for bylaw violations. Our process is complaint driven, and typically our staff do not actively go looking for violations. In some cases, the Regional District can begin an investigation without a public complaint if:

a member of staff discovers a violation during their duties and submits a bylaw complaint using the online or printable bylaw enforcement form
RCMP or other provincial government organizations submit a complaint for investigation

Residents can submit complaints about issues that concern them for the Regional District to respond to. This allows us to focus our resources on the highest priority issues for the community.

Complaint Investigation Process

After we receive a complaint, the Regional District’s Bylaw Enforcement Officer will assess and investigate if necessary. In some cases, the person who made the complaint will be contacted for more information to help in our investigation. Once the assessment or investigation is complete, the person who submitted the complaint will be contacted about the outcome.

If there is enough evidence supporting the violation of a bylaw, the Regional District may take action based on the situation. Penalties range from warnings, tickets, or a full trial. The Regional District will consider all factors in each situation, and pick the most productive path forward. In some cases, if there is not enough evidence, the investigation may be closed without any further action.

The Regional District also considers whether a complaint has any merit, and can refuse to investigate if there’s any evidence of:

complaints that are trivial. For example, if a person makes a complaint about a bylaw violation that is very minor and not worth investigating
complaints that are made in bad faith or in an abuse of process. For example, if a person makes a bylaw violation complaint mostly to harass or annoy someone, not because the violation is having any negative impact
repetitive complaints about issues that have already been investigated, unless significant new evidence is discovered

For more information about the exact penalties and enforcement measures available, please refer to the bylaw being violated or email the Bylaw Enforcement Officer with your questions.

Anonymous Complaints

We do not allow for anonymous bylaw enforcement complaints. You’ll need to include your name, address, phone number or email address when you’re submitting a complaint. If this information is not on your form, your complaint might not be investigated. In some rare cases, anonymous complaints may be investigated if there’s a significant health or safety risk.

However, all personal information submitted in complaints is confidential and will not be released to anyone, including the subject of the complaint. In some special cases, the law may require or allow the information to be disclosed. For example, if a trial results from the investigation of the complaint.