Privacy Statement

The Regional District of Fraser-Fort George is committed to protecting the privacy of any personal information you may provide when visiting our website. Part of that commitment is to explain what information may be collected, how it will be used and our disclosure practices. Our practices are designed to ensure compliance with the privacy provisions of the Freedom of Information and Protection of Privacy Act (FIPPA). Any personal information you provide to us is collected, used and disclosed in accordance with FIPPA.

This privacy statement applies only to our website and not to other community, company or organization sites that we link to.

Personal information collected

  • When you visit our website, you do so anonymously. There is no need to tell us who you are.
  • If you make an inquiry, we will ask you to provide your name, address or email for the purpose of responding to the inquiry. Only those who “need to know” will have access to personal information provided.
  • When you complete online transactions, job applications or enter online surveys or contests, we may collect personal information like your name, address and e-mail.
  • We do not collect or retain your email in a database format, although some Internet Service Providers may automatically include your email with your IP (Internet Protocol) address.

Session information collected

  • Our website logs the date and time of a visit, the web pages or services accessed, the type of browser and operating system and the IP address of all site visitors. An IP address is the number automatically assigned to the computer or to the ISP (Internet Service Provider) that is requesting a website content page.
  • We use IP addresses to analyze trends, administer the site, track visitors’ movements and gather broad demographic information for aggregate use. Information is also collected for the purpose of assessing system performance, improving web services and web site management. IP addresses are not linked to personally identifiable information.
  • Some of the services available from our website may require the use of “cookies” and we use “per-session” cookies only. Per-session cookies are small files that are temporarily stored in your computer’s memory and are deleted when you leave our website.

Protection of personal information

We are obligated to protect your personal information by making reasonable security arrangements against risks such as unauthorized access collection, use, disclosure or disposal. Security measures are integrated into the design, implementation and day-to-day operating practices as part of our commitment to the protect personal information.

If you believe your personal information is being managed in an unauthorized manner under FIPPA, you have the right to complain to us. If you are not satisfied with the response, you can file an online complaint with the Office of the Information and Privacy Commissioner.

How long is information retained?

The length of retention will vary according to the service. If we use your personal information to make a decision that directly affects you, we must retain that information for at least one year so that you have a reasonable opportunity to obtain access to it. Information we collect or create is maintained in accordance with Local Government Management Association Records Retention Schedule and other legislative requirements.

How can I access and correct information I submit?

You can review any personal information collected about you by submitting a Freedom of Information request. You may request changes or annotate your personal information if you believe it is inaccurate by submitting a written request.

Links to other sites

Our website has links to websites operated by other government agencies, non-profit organizations and private businesses. When you link to another site, our privacy policy does not apply, and you may be subject to the new site's privacy policy. We are not responsible for external websites' privacy practices or content.

Privacy statement changes

We may revise this Privacy Statement from time to time to reflect changes to our website and you should review this page periodically.