Report a bylaw issue

Bylaw enforcement in the Regional District of Fraser-Fort George is driven by resident complaints and violations are not actively sought out.

If you are a resident in an electoral area, you can report a bylaw violation in your neighbourhood. However, if you think a bylaw has been violated, consider talking to the person first to give them the chance to correct the issue. Sometimes people do not know the regulations or understand how their actions impact others. If the discussion is not productive, you can make a bylaw complaint.

Submit an online bylaw complaint

You can also submit a printed Bylaw Complaint Form or contact Bylaw Enforcement to make a a verbal complaint if you have an accessibility issue.

Read Bylaw 3201 Bylaw Notice Enforcement

You must include your name, address, and phone number or email address for your complaint to be investigated. The personal information you submit is confidential and it is not released to anyone, including the subject of the complaint. However, the investigation results in a trial, the law may require or allow the information to be disclosed.

In rare cases, anonymous complaints are investigated if there is a significant health or safety risk.

After you submit a complaint, the Bylaw Enforcement Officer assesses and investigates it if necessary. In some cases, you will be contacted for more information. Once the assessment or investigation is complete, the Bylaw Enforcement Officer will contact you about the outcome.

If there is enough evidence of a bylaw violation, the Regional District may take action. Penalties range from warnings, to tickets or a full trial. The Regional District will consider all factors in each situation and pick the most productive path forward.

If there is not enough evidence, the investigation may be closed without further action. The Regional District also considers whether a complaint has merit, and can refuse to investigate if there is evidence of:

trivial complaints where the bylaw violation is very minor
complaints made in bad faith or in an abuse of process, like if a complaint is made to primarily harass or annoy someone
repetitive complaints about issues that have already been investigated, unless significant new evidence is discovered

For more information about the penalties and enforcement measures available, you can refer to the bylaw being violated or email the Bylaw Enforcement Officer with your questions.

Complaint driven process

Anonymous complaints

Complaint investigation process